Customer Care Intern

• Respond to client inquiries via phone, WhatsApp, email, and social media
• Provide accurate information about caregiving services
• Document client requests, feedback, and service needs
• Assist with follow-ups and appointment coordination
• Escalate urgent or sensitive issues to supervisors

• Strong verbal and written communication skills
• Empathy, patience, and professionalism
• Basic computer and smartphone proficiency
• Interest in healthcare, caregiving, or customer service
• No prior experience required (training provided)

Learning Outcomes & Impact

• Practical experience in healthcare customer service
• Exposure to caregiving operations and client management
• Contribution to improved access to quality care for families What the Intern Gains
• Structured on-the-job learning
• Internship certificate and professional reference
• Priority consideration for paid roles as the business grows