Senior Product Manager

Dellent is a consulting company focused in System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations.

In this project, you’ll have the opportunity to work at the forefront of cloud communication solutions. You’ll be part of teams helping companies transform the way they connect with their customers, combining technological innovation with the development of platforms that make every interaction simpler, more efficient, and more human.

So, if you’re looking for an environment where initiative, creativity, and the drive to grow are valued, this might just be the right move for you.

We are seeking a Senior Product Manager to join our team in Aveiro or Lisbon (hybrid model).

Requirements

• 5+ years of product management experience in CCaaS, SaaS, or cloud-based platforms;
• Proven ability to lead platform initiatives in complex, multi-tenant environments;
• Strong understanding of multi-channel communications, contact center workflows, and cloud infrastructure;
• Experience working closely with DevOps, engineering, and support teams on platform scalability and automation;
• Strong communication skills and a track record of cross-functional leadership;
• Undergraduate degree in Computer Science or Engineering and MBA preferred;
• Fluent in English.

What can you expect from us

• Health insurance;
• A personalized training plan, with a budget to spend on the training and technical books you find necessary;
• Constant feedback so you can grow professionally;
• Remote onboarding process;
• Team events every semester so you can live new adventures;
• Culture of proximity and transparency. Your ideas and needs are heard and valued by us!