Documentation Expert

Dellent is a consulting company focused in System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations.

In this project you’ll contact with the European stock market area. Despite its development center being located in Porto and all administrative support in Lisbon, you will be part of a multicultural team that is spread across several European cities.

We are seeking a Documentation Expert to join our team in Porto (hybrid model).

Requirements

• Confluence Administration Expertise – proven ability to design, restructure, and manage Confluence spaces, including migration of content, workflows, and access models.
• Access Management – experience implementing group-based permissions, replacing individual access rights, and enforcing governance controls.
• Documentation & Reporting – ability to produce comprehensive technical documentation (configurations, workflows, incidents) and deliver regular InfoSec reports.
• Workflow & Label Management – skills in designing, optimizing, and standardizing workflows and document labels, ensuring ISO compliance and traceability.
• ISO Standards Knowledge – strong understanding of ISO 9001, ISO 22301, and ISO 27001, with experience aligning documentation, KPIs, and compliance checks to these frameworks.
• KPI & Dashboard Development – expertise in defining KPIs, automating reporting, and building visualization dashboards (Power BI).
• Template & Document Governance – ability to design standardized templates, enforce naming conventions, categorize documents, and ensure compliance with ownership and approval policies.
• Awareness & Training Delivery – experience creating training materials and conducting user/admin awareness sessions on documentation and Confluence best practices.
• Operational Model Definition – capacity to establish and document a sustainable Confluence operating model, including roles, responsibilities, and maintenance routines
• English: B2

We offer

• Health insurance;
• A personalized training plan, with a budget to spend on the training and technical books you find necessary;
• Constant feedback so you can grow professionally;
• Remote onboarding process;
• Team events every semester so you can live new adventures;
• Exclusive discounts and offers from our partners;
• Culture of proximity and transparency. Your ideas and needs are heard and valued by us!