Business Analyst

Dellent is a consulting company focused in System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations.

This project is part of the business investment banking and financial services area, and currently has its technological hub in Porto and is working on the development of innovative solutions and support for all operations related to the business.

We are looking for a Business Analyst to work in this project in Porto (Hybrid).

Requirements

• Master’s degree from an Engineering school or equivalent;
• 3+ years of experience as a Business Analyst, with a strong understanding of NLP, RAG, and AI concepts;
• Fluency in French and proficiency in English for effective communication;
• Familiarity with business process modeling tools (BPMN, User Stories);
• A real passion for learning, improving processes, and helping others, with a strong sense of service and coordination;
• Availability to travel abroad for short periods as required;
• Nice to have: Knowledge of Agile methodologies and tools (Scrum, Kanban, Jira) to support iterative solution delivery.

Skills

• Analytical and problem-solving mindset, with the ability to identify impactful AI opportunities;
• Excellent communication and storytelling skills to translate technical insights into business value for diverse stakeholders;
• Proficient in designing end-to-end workflows and customer journeys enhanced by AI and automation;
• Facilitation and stakeholder management skills across business and technical teams;
• Curiosity and a growth mindset, with a passion for emerging technologies and a proactive approach to proposing solutions;
• Ability to prioritize initiatives based on business impact and strategic alignment;
• Experience working on projects involving LLMs or RAG solutions;
• Hands-on exposure to prompt engineering and optimization of AI model outputs;
• Background in data analysis, process improvement.

What can you expect from us

• Health insurance;
• A personalized training plan, with a budget to spend on the training and technical books you find necessary;
• Constant feedback so you can grow professionally;
• Remote onboarding process;
• Team events every semester so you can live new adventures;
• Culture of proximity and transparency. Your ideas and needs are heard and valued by us!