ESTEFANIA LOPEZ

Personal and telephone attention to the public, preparation of documents with administrative software, preparation of delivery notes / invoices / orders, file management, resolution of telephone incidents, issuance of calls, customer advice, cash functions, merchandising functions and tasks administrative functions of the store. Experiência Profissional: ADMINISTRATIVE ASSISTANTFama 36, S.A. Fuenlabrada-Madrid (Spain)•Date: From August 2014 to May 2015•Tasks: Stock control, personal and telephone attention to the public, preparation of delivery notes/invoices/orders, file management.Concejalía de Educación del Ayuntamiento de Fuenlabrada-Madrid (Spain)•Date: From April 2014 to June 2014•Tasks: Personal and telephone attention to the public, prepartion of documents with administrative software, file management.SALESWOMANParma, S.L Madrid (Spain)•Date: From Decembre 2010 to February 2011•Tasks: Customer advice and merchandising fuctionsLavinia España Selección, S.L.U Madrid (Spain)•Date: August 2010•Tasks: Customer advice and cash functionsDots & Dots Internacional, S.A Madrid (Spain)•Date: From Decembre 2009 to February 2010•Tasks: Customer advice and cash functionsEl Corte Ingles, S.A. Madrid (Spain)•Date: From October 2006 to February 2009•Tasks: customer advice, cash functions, merchandising functions and tasks administrative functions of the store.TRAVEL AGENTHalcón Viajes, S.A (C.C. Loranca) Fuenlabrada-Madrid (Spain)•Date: From May 2009 to July 2009•Tasks: information about bookings, as well as advice and sale of flights, RENFE, hotels, car rental, travel insurance, cruises, national and international tourism packages, management of the AMADEUS and SIRE booking software and tour operator websitesTELEOPERATORCall Center de Halcón Viajes, S.A. Pozuelo de Alarcón-Madrid (Spain)•Date: From August 2009 to September 2009•Tasks: resolution of telephone incidents Call House, S.L. Madrid (Spain)•Date: August 2006•Tasks: call issuance Educação e Formação: Grado Medio de Gestión AdministrativaIES Joaquín Araujo-Fuenlabrada-Madrid (Spain)