Leticia Oliveira

A self-motivated, adaptable and dependable person with good communication skills. Able to solve problems and work effectively on own initiative or as part of a team. A quick learner seeking an opportunity to self-improve through new challenges and experiences. Experiência Profissional: SEP/2016 Marketing Agent - I work as a sale and support for all the people who want to realize a dream of making an exchange. I work in a English School in Ireland, selling English Courses, Renewal and providing all the necessary support for the student from the beginning of the course, when the student arrives I realize a city tour with them until the end of the course. So that the student feels satisfied with the school service and this may encourage in a renovation. International College of Technology - ICOT, Dublin, Ireland.APR/2016 Freelancers Management - Assisting and supporting of the job and performing some of the services as call to the clients in order to get some information to create the databases. Speedio, São Paulo, Brazil.JUL/2015 Customer Support Analyst - Provide customer service support in response to customer inquiries and over the phone. Provide service in the Hewlett Packard to the Accor Hotels. Book hotels in Accor Hotels by phone. Hewlett Packard, São Paulo, Brazil.JAN/2015 Operator Telemarketing - Provide customer service in response to customer inquiries and over the phone. Schedule appointments and tests to patients of Hospital das Clínicas. Avape, São Paulo, Brazil. Educação e Formação: 2011 - 2012Technical Plastic at SENAI Mario Amato São Paulo, Brazil.2010 - 2012High School at SESI São Paulo, Brazil2006 - 2013General English course at High Point Idiomas of Advanced StudiesSão Paulo, Brazil.