rhenon leitao

•Offering 06 years' experience in Sales & Marketing, Business Development and Client Relationship Management in the Travel industry •A proactive leader and planner with expertise in market plan execution, account management and driving sales efforts and staffing •Specialized in developing dealer network and deploying team to improve the sales, customer service levels and activation of trade and consumer schemes to maximize its benefits•Streamlining workflow to enhance profitability innovatively for reputed business houses•Deft in formulating incentive plans for the agents and strategies for increasing business•An effective communicator with strong problem solving, planning and people management skills Experiência Profissional: 01 May 2013 till Date with Uranus Travels & Tours LLCOperations & Sales Supervisor (Acting Asst. Manager)Highlights:•Overseeing the operations and contracting•Representing the company overseas on various trade fares & international conference (India, Switzerland, Thailand and Singapore).•Escorting groups as Tour manager locally and internationally.•Closely monitoring the overseas sales team & representatives. •Sales calls in overseas markets.•Handling all operational & sales complaints •Solving issues relating operations Sep' 11 - 15 April 2013 with TBOMENA by TEK Travels, Dubai Key Accounts ManagerHighlights:•Demonstrated excellence in handling the marketing a B2B online portal to travel agents•Successfully achieved the sales targets for past 8 months (i.e. 10 million dhirams for a month)•Chalked out various incentive plans for the agents under jurisdiction•Worked in close coordination with the: oProduct and the IT team towards the development of the systemoAmadeus for handling sales & marketing of the online portal•Ensured the maintenance of healthy professional business relationships with the travel trade•Closely monitored the marketing programs (online and offline) to meet product awareness goals and development in an effective manner •Concluded training sessions for teams and individualsSep' 09 - Jul' 11 with Sunny Tours LLC, Dubai Operations & Sales Executive Highlights:•Pivotal in organizing Fam trips for agents (Local & Overseas)•Holds the distinction of developing and maintaining healthy professional business relationships with the travel trade and immigration for the department•Conducted Clients FAM visits Feb' 09 - Aug' 09 with Dubai Tourism and Travel Service, DubaiBusiness Development Executive Highlights:•Demonstrated excellence in handling the hotel contracting & reservations•Maintained profitable relationship with the travel trade and immigration verticals•Formulated the special and innovative incentive itinerary for various customersOct' 08 - Feb' 09 with Dubai Tourism and Travel Service, Dubai Operations Supervisor Highlights:•Formulated the plan, decided price and offers related to safaris and hotels from various tour operators•Devised the online systems as a part of the team •Decided upon the holidays package using land components from tour operators based on customers' requirements whilst providing high quality customer service•Provided advisory services to the clients on destination, tourist attraction, major events, facilities and other relevant travel information•Handled the operations of the entire Reservations Department including Visa Department•Provided assistance to the Sales Department for the negotiations related to rates Jan' 06 - Sep' 08 with Dubai Tourism and Travel Service Dubai Operations Executive Highlights:•Formulated the holidays package using land components from tour operator based on customers' requirements Provided advisory services to the clients based on the destination, tourist attraction, major events, facilities and other relevant travel information•Facilitated accurate quotation to clients as per their requirements and provided airline and ground reservations ensuring confirmation of all services prior to client departure•Ensured the achievement of the targets given for the week and month•Chalked out the sales and business plans and executed the same in timely manner with in budgets as per management requirements•Issued Visa as per rules and regulations of Dubai ImmigrationAug' 05- Nov' 05 with Citi Bank, Dubai Operations Highlights:•Demonstrated excellence in handling the daily basis encode cheques within given period of time•Holds the merit of ensuring timely payment of the cheques based on daily figures•Dexterously involved in daily and monthly on customers reports to the respective department of the over drawn by clients •Steered the administrative function by drafting letters to the clients informing them the cheque has been return for over drawn•Addressed the telephone enquires within the company and other banksOct' 04 - Jan' 05 with Falcon Resort, GoaJunior Account Highlights:•Played a stellar role in preparing daily bank reconciliation•Demonstrated excellence in handling petty cash expense and courier receipts•Maintained an account of daily incoming payable by Voucher entry in the office register•Prepared the daily sales report and assisted the Senior Account with monthly sales report•Chalked out the profit and loss report for actual and forecast to the relevant business unit management Educação e Formação: •B.Com. from the University of Goa, Goa - India in 2005oBanking and Finance, Computer Application, Industrial Organization & Management and Economics Other Credentials:•Professional Trade Plus (Direct access trading of stock Market) through Online trading Academy in Knowledge Village in 2005•Microsoft Office applications from NIIT in 2001•Financial Accounting Tally 6.3 through MICE (India) in 2005•Information Technology from University of Goa, Goa - India in 2003