Service Operations Analyst

Dellent is a consulting company focused in System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations.

In this project you’ll contact with the European stock market area and will be able to work for a leading global trading platform that knows the importance of surveillance issues. Despite its development center being located in Porto and all administrative support in Lisbon, you will be part of a multicultural team that is spread across several European cities.

The job consists in prioritizing and progressing resolution of faults or queries on the full range of systems across all clients, suggesting methods to build and implement measurable improvements to the services, undertaking project work and the implementation of change by performing a QA after any work.

We are looking for a Service Operations Analyst for a long term role in this hybrid project in Porto (Hybrid).

Profile and Skills

- Degree, CET or equivalent in a computer related subject;
-Excellent communication skills, both oral and written;
-Excellent interpersonal skills;
-An affinity with: O/S – Windows, Linux and/or Solaris; Database – MS SQL/Oracle; Monitoring Systems -Nagios; Network -Juniper/Cisco; Security – TCP/IP, TCPdump, Nessus, Snort;
-Fluency in English.

Desirable:
- Knowledge of financial markets;
- Knowledge of Equities and Derivatives financial instruments (e.g. Futures, Options/Warrants);
- Knowledge of ITIL framework and processes. Scripting language (Shell/Perl/PHP/Python).

What you can expect from us:

- Health insurance;
- A personalized training plan, with a budget to spend on the training and technical books you find necessary;
- Constant feedback so you can grow professionally;
- Remote onboarding process;
- Team events every semester so you can live new adventures;
-Exclusive discounts and offers from our partners;
- Culture of proximity and transparency. Your ideas and needs are heard and valued by us!

Apply
If the above sounds like the kind of job opportunity you would want to get involved with, then please do not hesitate to apply here. You can also explore our content about the job market here.

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Esta oferta de emprego foi inserida pela empresa. em Terça, 25 Março, 2025 - 16:47. A resposta a este anúncio de emprego tem como data limite: Quinta, 24 Abril, 2025.
Logótipo / Retrato de Carlos Oliveira Dias
A Dellent Consulting é uma empresa portuguesa especializada em serviços de consultoria e engenharia de sistemas de informação e telecomunicações. Fundada em 2014, a Dellent é o resultado da visão estratégica e da experiência dos seus fundadores em áreas tão vastas e complementares que englobam a Engenharia de Software e Sistemas, a integração de infra-estruturas de Telecomunicações e a manutenção de hardware. Com uma missão clara de valorizar o capital humano através do domínio tecnológico e com a criação de parcerias estratégicas com fornecedores e clientes, a Dellent tem a capacidade de fornecer serviços que potenciam o sucesso dos atuais e futuros clientes.

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