At Dellent Consulting we connect the best talents to the best projects. Bringing together the top professionals in Information Systems and Telecommunications, we create teams capable of delivering high quality solutions. Ranging from consultancy to nearshore services, our 150 consultants work alongside our clients, boosting their projects.
Dellent is seeking an HP Service Manager Consultant (HPSM) for a long-term engagement with our customer in Lisbon. In this role, you will be responsible for HP Service Manager administration, configuration, and customisation and HP Connect-IT Integration development.
Required Experience and Qualifications:
Expertise in HP Service Manager 9.x tailoring and customisation;
Implementation and Administration of HP Service Manager 9.3/9.4/9.5;
End-to-End upgrade of Service Manager system to latest versions;
Technical solution design for SC/SM modules;
Customisation and Tailoring experience of Service Desk, Incident Management and Change Management, Request Management, Service Catalog;
Experience in Java Scripting and SOAP and REST Web services;
Intermediate skills document modelling standards; develop models according to standards.