Dellent is a Portuguese consulting, technology services and outsourcing company, focused mainly on IT and Telecommunication services, and we are hiring a Monitoring Operator (m/f) for a long term contract role in Porto area.
We are always looking for bright and driven people who have a penchant for technology and want to hone their skills.
If you are interested in challenging work and solving complex problems through technology - then Dellent is right for you!
KEY RESPONSIBILITIES
-Supervise all technical platforms;
-Supervise clients' applications;
-Manage technical events or incidents;
-Perform technical operating acts;
-Write operational reports;
-Keep logbooks updated;
-Propose actions in the field of continuous improvement.
ESSENTIAL QUALIFICATIONS, SKILLS AND EXPERIENCE
-Degree in Scientific Training or Technical training of information systems (Level 5 and more) or related fields;
-Working experience in Computer Science is a plus;
-Knowledge of Windows and Linux OS (basic operating command);
-Knowledge of Databases (including networks);
-Knowledge of ITIL V3 Foundation is a plus;
-Excellent analysis skills;
-Proactive and autonomous;
-Respect hierarchy and procedures;
-Passionate about teamwork;
-Great communication skills;
-Ability to work under pressure;
-Availability to work on a rotative shift schedule;
-Fluency in French and English Languages (B1 level at least).
WE OFFER:
-Integration in a dynamic, experienced and friendly team;
-Technical, behavioural and linguistics training opportunities;
-Career development;
-A program of partnerships with different companies in the fields of leisure, health and wellness, training, among others.
